Customer Testimonials
Robert Blake did great job consistently for our trees and shrubs yesterday, thank you!
You do the job better than I can.
David Jean from branch 5363 serviced my lawn on 4/14/17. Luckily I was at home that day so I was able to walk the entire lawn with David and point out several areas that concern me. Specifically, there is significant weed encroachment at my property borders with my neighbors. In addition, there is an area in my front yard where we have replaced sod several times and the grass struggles to grow in this area. David was very responsive to my concerns and he spent extra time focusing on these areas. David is a customer focused employee who does whatever it takes to get the job done right and make the customer happy. In just 48 hours I can see positive results in these areas already. I am certain that with his continued attention to my entire lawn the issues will be resolved and my yard will become a positive advertisement for Trugreen. Keep up the GREAT work David, If you have any questions please feel free to contact me at Phone number removed.
convenient and not have to worry
David Jean was awesome! He came out and explained the service to me. Thank you!!
Shaun is very friendly
Specialist: 55715- Walter Argudo. First of all let me begin by saying I'm a new Trugreen customer. Today on my way out from my residence I was greeted by my new Trugreen specialist Walter. Right away I was amazed by his professionalism, he introduced himself let me know who he was, what company he represented and what services he was going to provide for me. After a brief walk throughout my property I was blown away by his product knowledge and answered all my questions, he was very patient and understanding. Walter walked me through goals and what I should expect in result from his services he will provide. He also gave me pointers and what I needed to do from my part so together we can bring my lawn back to normal and exceed my expectations. My belief is hard work should be rewarded and amazing customer service delivery should be recognized. Trugreen I hope you know and realize what an outstanding job Walter did representing you and who he works for, he is the face of your company and you all should be very proud. No doubt he is an asset to your team. It was a very pleasurable conversation, Walter told me Trugreen is the best choice for my lawn and I believe him. Thanks!
It is great that you call ahead to let me know when you will be arriving.
Specialists 53638 Thomas Turk did a very thorough Mosquito Spray on our property.
He was also very cordial and polite, I would recommend Thomas.
Its commitment to quality service.
YOU HIRE SOME GOOD EMPLOYEE LIKE MR CAPLE PALMER
on time polite lawn looks great
I like the website, online payments, option to pay in full for a discount (one time payment helps me keep tack of my budget), emails advising of upcoming service!!, a nice detailed report of what chems were added and what the service tech noticed while at the property, service tech provides me with tips to help keep the lawn looking its best, and most importantly the lawn looks amazing!!! Want to keep my business?, keep doing what you are doing! Thanks Trugreen.
Prompt service
Mr. David Jean from Branch #53634 was very professional and he explain in detail the service that he was going to provide and when I shoud see results from this service. And since I am the first customer to use your service in the Mira Lago community, he went to my neighbors and place a TruGreen service flag on their lawn.
Excellent
they respond to complaints right away
I appreciate the promptness and dependability, and the idea that I do not have to worry about what is going on with the lawn at any given time. I still have centipedes and some snails but I guess the snails are diminishing however, not the centipedes.
What I do not like is the phone calls to spend more money by getting a client to add on spraying for ants etc. I know how to get rid of ants economically. It is called Borax powder.
You are timely with your lawn applications. I never need to follow up. Lawn looks great!!
I like that it is done I don t have to have all the stuff in storage. Animal seem ok it's it.
Products used are efficient.
My lawn looks much better than it has in the past.
I don't have a sprinkler system so I try to keep up with watering. Your schedule of pest and fertilizer control has made a difference. My neighbor has switched from Scotts.
Dependable service. Like the call ahead. Sometimes I need to call back because there is an issue with the grass but always will come by and assess and treat. Have used service for at least 55 years.
Organized, communicates well with the customer, reliable, on time, improved the look of my yard
Friendly people who service me.
I spoke with Fritzner today. he said he would work on the weeds in the backyard. I hope in a couple months it will improve. he was very nice and seemed knowledgeable.
My lawn looks healthy. There are few weeds and good color.
They always call me to let me know they are coming and are very pleasant and explain what they are going to do.
Your company has done a fine job upgrading your personnel, our present lawn applier JULIO has been doing a fine job. Your customer service agents have been very friendly & ready to help with any problems, the only negative is the time wait on the phone for a agent to answer.