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Customer Testimonials
Flexibility in payment and products offered
Lawn has been doing well
Very pleased with the service. Yard is very much improved.
Attention to details on lawn care.
Immediately receiving report from Tech
Sheddrick T (Branch # 5258) was very nice. He explained everything he was going to do in detail. Once he was finished, he came to the door & explained what he had done & what he found. He seemed to be thorough.
The TruGreen services are performed professionally and I've never had a bad experience. The Lawn Techs are very informative and make suggestions.
Im happy with everything that is done. Thank you
Professional and friendly young man. Keep up the good service.
Would be nice to talk to service tech after service. The report is well but integrating live interaction would be helpful.
The service is scheduled, prompt, thorough, and, more importantly, TruGreen is a Superior Customer Service Organization, one willing to intersperse service calls if needed.
John Cooper has been very good in explaining all the procedures. Overall, it seems like my yard has become stagnant....some areas look real nice, others not as lush. I’m sure the technician is told what to put down and how much at each visit....I’m just thinking a little more of this and that in certain areas to boost it. I have zoysia in the back and I’m really worried it is not going to take...it was put down in November...guess I’ll just have to wait and see.
Prior telephone notice of upcoming scheduled appointment. Excellent personnel who are professional, knowledgeable about the services they will provide and announce their arrival at the property and explain what they will do that day. Dejuan Hightower was the recent specialist who performed the TruGreen application and answered all my questions about his application on my lawn.
Schedulind, promptness and followup.
Thank you so much.
Personalized comments and suggestions on receipt by mail.
I left Trugreen earlier, since coming back I had the opportunity to meet my service tech James Branch 5238. James was very professional and informative. he explained his service and what to expect in the coming weeks. James explained if I am ever not satisfied with my results, he is just a phone call away. I am tough when it comes to my lawn, as I like to stand out. I would like to request James to remain my tech. He is very customer focused and an asset to your team. I am not only happy with the service but excited because I feel I have a good tech.
the service person always tries to make contact with me before they preform service. anytime I have issues after a visit they always return without additional charges to take care of any issues
your technicians have been very helpful. They are much better than they use to be, especially during the past couple of years.
Avery B came yesterday to do the lawn service. He did an outstanding job! He was courteous and showed me areas of my lawn that had a fungus. Importantly, he showed me the individual blades that had the fungus and explained to me what to look for....the brown areas on the blades. He did this in both the front and backyard. Now, how many technicians take the time to explain!! Additionally Avery checked the soil moisture level in both the front and backyard so I would know how much to water.
Avery was very informative and knowledgeable! I’m glad he takes care of my lawn!
prompt and thorough
My specialist does a fantastic job!
TECH FREDERICK BARNES CAME TO MY HOUSE AND PERFORMED MY AERATION IN A TIMELY MANNER, NO COMPLAINT
We really like how they keep us informed
Daniel Decker did a tremendous job for us today please leave him in this area.
The way the service provider checks in at the door.
On time and always explain what is done
Mr. John Cooper (Branch #5258) arrived on March 18,2019 to initially treat my lawn. I met him and we spoke about the condition of my lawn as we walked around my house. Mr. Cooper commented on the condition of my lawn and took time telling me what he will do to bring it to its healthiest and what I could do on my own. Mr. Cooper was courteous and knowledgeable about lawn care in general and I feel he will do a great job.
So far all is good with service, lawn is doing good, Tamarius Bowes #1536,Technician for my area is doing a great job. Polite ,courteous, good worker.
I was able to speak to Kanai and he was able to guide me in the right direction on what seed to put down for the proper applications he's applying. We put a plan in place to see progression with the yard and I look forward to the next steps on getting the yard where I would like it to be. Thank you Kanai!