TruGreen
1790 Kirby Parkway, Suite 300
Germantown
TN 38138
United States

Customer Testimonials

Report a concern   April 30, 2024 — Rated 10 out of 10 by K.W. Your TruGreen Branch
What do you like about our services?

As always, Titus Myers does an excellent job.

Report a concern   April 30, 2024 — Rated 10 out of 10 by Jerry Hrapla Your TruGreen Branch
What do you like about our services?

very nice person will give you tips for your lawn friendly person Craig LeRoy

Report a concern   April 30, 2024 — Rated 10 out of 10 by S.M.S. Your TruGreen Branch
What do you like about our services?

It's worry free. The guys are great and the lawn is looking much better.

Report a concern   April 30, 2024 — Rated 10 out of 10 by Mary Lou Arango Your TruGreen Branch
What do you like about our services?

We had the shrubs and trees serviced yesterday. Robert Blake was our specialist. He was very polite and thorough explaining the problems we have with our ficus trees and some shrubs. He was very helpful explaining how we can work together to get everything in top shape. I hope we can continue with him as or specialist in the next visits. TrueGreen is very fortunate to have such a professional employee representing them.

Report a concern   April 30, 2024 — Rated 10 out of 10 by A.S. Your TruGreen Branch
What do you like about our services?

My grass looks great and my trees and shrubs are healthy

Report a concern   April 30, 2024 — Rated 9 out of 10 by R.G. Your TruGreen Branch
What do you like about our services?

Pam said you provided what she requested.

Report a concern   April 30, 2024 — Rated 10 out of 10 by Sonja Bryant Your TruGreen Branch
What do you like about our services?

Fast and efficient

Report a concern   April 30, 2024 — Rated 9 out of 10 by Paula Bush Your TruGreen Branch
What do you like about our services?

Service is above average

Report a concern   April 29, 2024 — Rated 10 out of 10 by D.K. Your TruGreen Branch
What do you like about our services?

Matthew Wroblewski was very through. Explained all the services he provided.
Very polite.
I spent 15 minutes putting a wiper on my van. Was having problems getting the second one on. My wife asked Matthew if he had any suggestions. In less than 90 seconds he installed my second wiper. Thank you.
Very professional specialist and proud to work for Trugreen.

Thank you
First name removed and Barb

Report a concern   April 29, 2024 — Rated 10 out of 10 by D.H. Your TruGreen Branch
What do you like about our services?

My specialist, Craig LeRoy, was very cordial and professional. He took time to explain to me what he had done today and what I should do between now and the next application, THANKS!

Report a concern   April 29, 2024 — Rated 10 out of 10 by G.R. Your TruGreen Branch
What do you like about our services?

I was very impressed with your Technician Donnie Dickerson during the 4/26/2Phone number removed Iris St Arvada Co 80005 Property lawn service. Donnie was very professional and paid attention to the smallest of details while performing his scheduled TruMaintance Lawn Service application. He answered all my questions without hesitation was very respectful of the property and me. He went above and beyond to make sure I was satisfied and pleased with his work and work ethic. Donnie represented TruGreen with the most positive attitude and with the highest caliber of professionalism. I wish to thank Donnie D for his outstanding representation as an awesome employee of TruGreen. JOB WELL DONE,

Report a concern   April 29, 2024 — Rated 10 out of 10 by Charlene Dempsey Your TruGreen Branch
What do you like about our services?

I like the personal touch. It means a lot.

Report a concern   April 29, 2024 — Rated 10 out of 10 by T.O. Your TruGreen Branch
What do you like about our services?

Everything

Report a concern   April 29, 2024 — Rated 10 out of 10 by L.B. Your TruGreen Branch
What do you like about our services?

Quartel Miller sprayed for mosquitos today. He was nice and professional. He is a 10. He said he would report my ant issue even though this is not his area. He has great customer service. He was nice and professional with my elderly mother.

I am not happy with pest control. I have more ants than i started out with before starting the service. I have seen two roaches in my home and a few beetles since application. It's clear the application is not lasting a month. I tried to reach out through the email system as TruGreen says they will respray. The email would not go through. To be fair, TrueGreen was not notified of the ongoing issue; so, i can't say if they would or would not respray. However, I am not impressed with this service so far. I'll give it a few more tries before canceling.

Finally, make it easy for customers to voice issues, complaints, and compliments. In todays world, this should be quite easy to do.

Report a concern   April 29, 2024 — Rated 10 out of 10 by P.D. Your TruGreen Branch
What do you like about our services?

I am very pleased with professionalism and service of your workforce.

Report a concern   April 29, 2024 — Rated 10 out of 10 by D.B. Your TruGreen Branch
What do you like about our services?

I like the way our lawn looks your service, dark green ver few weeds

Report a concern   April 29, 2024 — Rated 10 out of 10 by Bill Warren Your TruGreen Branch
What do you like about our services?

Titus came today while I was away, so I didn't get to talk with him. But he seems to have done a good job as usual.

Report a concern   April 29, 2024 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

First name removed always does a great job and takes extra care not to disturb my landscaping stones. He addresses all my concerns in a professional and expedient manner. He is very knowledgeable and thorough!

Report a concern   April 29, 2024 — Rated 10 out of 10 by Warren Robinson Your TruGreen Branch
What do you like about our services?

The grass looks like carpet. We get compliments every day. The service is great.

Report a concern   April 29, 2024 — Rated 10 out of 10 by Nancy Tillinghast Your TruGreen Branch
What do you like about our services?

Cedric was very thorough and talked with us about our yard and today’s applications.

Report a concern   April 29, 2024 — Rated 10 out of 10 by Catherine Dagostino Your TruGreen Branch
What do you like about our services?

Technician, Alex Arroyo was very nice and professional.

Report a concern   April 29, 2024 — Rated 10 out of 10 by C.S. Your TruGreen Branch
What do you like about our services?

Jimmy Gilliam is the best! He has been servicing my lawn for several years and I am always pleased to see the thorough job Jimmy does every time. It's obvious that he takes pride in making my lawn and shrubbery look its best.

Report a concern   April 29, 2024 — Rated 9 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

CARSON YUEDE was very nice and helpful.

Report a concern   April 29, 2024 — Rated 10 out of 10 by J.C. Your TruGreen Branch
What do you like about our services?

Doug Woods - first service for my residence. I wasn't able to be home when he was there but I like the correspondence left at my door as well as supplied online.

Report a concern   April 29, 2024 — Rated 10 out of 10 by T.Y. Your TruGreen Branch
What do you like about our services?

Service is great . Staff is very personable.

Report a concern   April 29, 2024 — Rated 10 out of 10 by C.M. Your TruGreen Branch
What do you like about our services?

Matthew Cattling came and treated the lawn and the dog didn't have to bark. He was quiet got in and out without upsetting the dog. The treatment report was at my front door with all the information I needed. Thank you.

Report a concern   April 29, 2024 — Rated 10 out of 10 by C.J. Your TruGreen Branch
What do you like about our services?

In the past, I have had experiences where the technician rushed through the treatment processes and did not cover all of the areas. I have also experienced occasions where the Trugreen tech did not show up when scheduled and/or I was not informed of rescheduled treatments. I did contact Trugreen about these problems.

I am giving a "10" as a compliment to Trevion Truesdale, the tech who performed my last service. He was very professional and courteous, and he did a very thorough treatment of my lawn. It was the type of lawn treatment I have expected as a long-time Truegreen client, but have not had done for my property in quite some time.

Please convey my thanks and compliments to Trevion - and please send him or someone who has the same high-quality service ethic the next time my lawn treatment is schedule. Thank you. Name removed - 103 Polperro Drive, Cary.

I think this is a good process you are implementing to give your techs incentives to provide high-quality, thorough lawn service.

Report a concern   April 29, 2024 — Rated 10 out of 10 by Marvin Glass Your TruGreen Branch
What do you like about our services?

Anthony Teague was the specialist today.
Very personable explained the operations he was going to be using.
I was very satisfied

Report a concern   April 29, 2024 — Rated 10 out of 10 by M.V. Your TruGreen Branch
What do you like about our services?

Thank you for the detailed list of work done on my property. I was not able to be here but the detailed work order allowed me to see what was done, how to maintain.
Thank you
M.Last name removed

Report a concern   April 29, 2024 — Rated 10 out of 10 by J.B. Your TruGreen Branch
What do you like about our services?

Randy was great.


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