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Customer Testimonials
Great job Chris!
Chris was very nice to work with. No pressure. Always answered my calls and addressed any concerns
Chris was always available to answer questions and give advice. Any issue was brought to my attention immediately and there were no surprises. I could not be happier with the service provided.
Chris was awesome. Always available. On top of a difficult situation. Keeping the client's best interest alway in the forefront.
Chris seemed to take a personal interest in making these deals work for me yet kept everything very professional. Amazing to work with - I felt really confident in his abilities,
Chris is very knowledgeable and helpful. He was very patient especially when I need things explained more than once. Also I was really impressed how much he advocated for me with the underwriters. It made an experience that I dreaded very manageable. Thank you !
Chris DeRosier did an excellent job with our mortgage. He made the entire process as painless as possible and answered every question and concern.
Chris Derosier! Effecient, educated in his field, and quick to respond. Overall good person.
The dedication and energy towards getting the job done!
It is nice to know Chris is always paying attention and is on top of everything
Chris DeRosier was SO easy to work with! There were a couple of minor issues with the seller because it was a FSBO but Chris was amazing in explaining everything to me in a way that I could understand! He did a lot of footwork and made some great recommendations for insurance and other things and made it not such a scary thing after all and got this deal closed! I'd recommend Chris and John Adams Mortgage to ANYone looking to buy a home!
Chris made it SO easy! There were a few obstacles tegard
Chris DeRosier provided outstanding customer service. Very responsive, understanding and reliable.
Great service!! Everything done in tinely fashion!!
I like how dedicated you were to the individual by seeing me as a person and not just a number. I was really pleased with how well everything was explained, I never felt out of the loop throughout the process.
Chris did an excellent job and was beyond helpful with our mortgage. I feel like he's always ahead of the game and try to be as proactive as he could have to make the transaction smooth
Chris DeRosier was great! This is the 3rd time I have purchased a home and so much has changed in the process. Chris really took the time to listen to me regarding my concerns about access to information, e-signatures etc. and found the right mix of what I would be comfortable doing on line and what I would send in the "old fashioned" way. I appreciated his understanding and his assurances on the safety of information shared. Also, Chris was always available to me and answered every email I sent within minutes. We met prior to closing to review all the details and he attended my closing to ensure everything went smoothly. I also became aware the Chris and your team caught issues with the sellers names being spelled wrong and corrected that in advance so that I did not have anything to worry about. I appreciates that through the process, I felt taken care of and like I was working with someone who made me feel like he would work the same way if I were his sister. Lastly, I just have to add that the combination of using a Johnstone & Johnstone Realtor (Anne Marie DesRosier) and John Adams Mortgage made everything easier. At closing, the seller did not have the same experience I had and their team did not take care of them as well as mine so please know this feedback is sincerely offered and yes, I would recommend John Adams and Chris to friends and associates.
Chris's knowledge of the products offered. Also the time Chris takes with each client to make sure they completely understand the process
The prompt attention and consultative approach taken with my first time buyers
Everything about our loan officer(Chris Derosier) was just great he was everything I expected plus more and couldn't ask for someone better
Chris didn't a great job. Response time is awesome
I was impressed that both my client and I were constantly updated. This was very smooth and fast.
Friendly, prompt attention, answers all questions quickly and clearly.
Agent was extremely helpful, responsive and polite.
Chris was very informative to my client and stayed in touch with them throughout the process
The customer service that Chris DeRosier gave was amazing. Chris went up and beyond during the whole transaction, from reaching out to the Listing Agent to confirm that we had a great buyer which helped us get the deal accepted all the way to staying on the State of Michigan to stay on track and do there job. Because of Chris DeRosier I will continue to refer clients to Chris and John Adams Mortgage!
Honest and up front about what I needed to do to get my pre approval and when anything changed or anything I needed to do promptly I was notified immediately. If I had any questions or concerns there were multiple ways to make contact, along with immediate answers that I was able to understand. Loved working with John Adams mortgage and Chris DeRosier! Very professional and made for friendly and inviting environment
The rep was accurate ,thorough,& knowledgeable.
I like the constant contact and being kept apprised of the status of the loan and the responsiveness of the LO to the client and myself.
Chris Derosier