Client Testimonials

Prompt response.
Showed up on time.
Pleasant and polite.
Upscale occurred right away but agreed with what he noticed right away.
Payment was easy and confidential (via phone app) so technical did not take payment himself.
Would definitely use again and recommend to family and friends.

I have a large area rug. With your service it is completely dry by the next morning (cleaned around 4 PM). It is not saturated to the point it leaks onto my laminate floors.

Process was well explained. The cleaners were neat, polite and tvery careful of our household items

Left it clean, soft, and odor free.

Great service! Friendly and helpful!
And clean carpets!!!

The men who work for you are very professional and interested in what the customer wants them to do. My carpets are clean and the house smells clean. I believe the products used are the best available. The men did a great job and I would recommend them to anyone, in fact, I have already.
Name removed

Service was great and professional. Did an excellent job. Our couch smells and feels brand new.

Always happy with Zerorez and would recommend anytime. The quality of the service/product is excellent and the technicians are always so pleasant.

The got the job done quickly and well.

On time, great job...

excellent work, job well done, very nice and informative

Cleaning system worked extremely well. Pet odor treatment did a great job and a pretty tough problem. Professional crew. Conscientious. No crazy obvious up-selling.

everything.

Customer service and Customer satisfaction.

Zerorez associate was punctual, professional and very friendly. He did a wonderful job cleaning my couch! It looks like new👍

Very happy..tech was great..

The good: the service is what they advertise. Carpets and floors are clean without residue. No lingering detergents, soaps, or perfumes. Just clean. The treatment is not harsh mechanically, pulling out rug piles or turning worn carpets into threadbare ones. Servicemen was professional, friendly, and well-informed about his product and process. Their web site appointment system was professional and well-done, and the phone call follow up even better.
The bad: it was an early morning appointment but a late afternoon arrival. Admittedly there were extenuating circumstances involving the breakdown of trucks, but that hints at deferred maintenance of their fleet. Since I have near a dozen office chairs their price per chair seems high, and as a group it was excessive, thus I didn't get that service. A discounted group rate or lower fee would influenced my decision.

You did a good job on my rugs except for the large one. However, you came out and corrected the problem and it now looks pretty good.

First of all, setting the cleaning date was easy and efficient. Kevin Hunter called about 30 minutes before arrival and was within the quoted time of arrival. He took great care in previewing the work to be done and had time to do a few extras. He wore his mask, which I appreciated since I was having surgery the next week. He worked consistently and tirelessly to make the carpets look fresh and clean. Also, he used protective guards to shield the walls from the hose. He was very courteous and pleasant. The carpets dried within 3 to 5 hours. Thank you for great service.

Customer service was great, the technician who cleaned my carpets was friendly, professional and knowledgeable. He did a great job. So far, none of the areas I was concerned could potentially "come back" have done so, so fingers crossed it stays that way. Overall very happy with Zerorez.

Fast good service on time friendly employees

Ease of scheduling. Communication w tech. Fair price and consultation from tech. Carpets look great. Thank you!

Cleans better and dries faster

Our service was done 6-23-22 . Our technician Kevin Hart explained how the cleaning process works. We were amazed at how clean our carpet looked after Kevin was done. Our walkways were always a problem and both Chem Dry and Coit had never got the results Kevin did. Kevin also showed us how to can keep it looking good. We had a family get together and everyone commented on how nice the carpet looked. We will definitely use Zerorez again. Thank You Kevin!

Harold and Daniele

Very efficient once they get started. Jorden did a very good job.

Not only do my carpets look fantastic, every one of your representatives that I came in contact with are excellent! I was impressed with the customer service, response time, friendliness, professionalism, etc... I could go on and on! Liz and Rose via text and field technician Anthony was especially great. Thank you very much.

no soapy residue or smell

Our cleaner Kevin did a great job explaining the services and what he was going to do. He did it quickly and professionally. We are pleased with the results.

Good product;, responsive, efficient friendly employees

Always great results. We will only use Zerorez!!