Client Testimonials

Professional, punctual, quality work.

Great office staff and technicians. Very knowledgeable and efficient.
Technician was both on time and provided information on the upkeep of the carpets and sofas.
I've used this company 4 times and will do so again in the near future.

Service man was friendly and professional.

The person who cleaned my carpets was very knowledgeable and polite.

I like the pet- and human-friendly nature of your cleaning products and process, the conscientiousness of your technicians (Jordan, Arthur and Kevin were very professional; Kevin was especially quality-focused). The end result: carpets that look and feel deeply cleaned.

Great communication, on time, good quality work

The young man that cleaned for me was very professional and did a great job. I would highly recommend him to anyone.

Polite professional service.

Great communication. On time. Worked quickly. Personalized the service to our needs. Carpets look great!

Great service

Great outcome after not having carpets cleaned for over 6 years. Our tech Anthony was excellent as well, very professional.

Quality and speed. Very convenient and reliable!

Integrity and thorough cleaning that was beyond my expectations. Thank you for a service well done.

Thorough cleaning, efficient scheduling

The techs were very knowledgeable and provided excellent service.

The young man who came was efficient, clean and polite. The job he did was quite remarkable.

The only reason i dont want this published is that he inadvertently parked the work truck in a location where the exhaust from the truck blew on caged birds. Thankfully someone saw the birds in a panic and moved them. This could have turned out pretty badly.

The worker asked if anyone was upset and im thinking he would have talked to them but at that time no one had said anything. Later a man came up to me and threatened to go onto the cleaned rug and soil it. Pretty immature for sure but i think the birds were his and he was still worried for them. The birds appear to be ok today so it turned out good.

This is in no way in expectation of getting your empoyee in trouble as i think he is a benefit to your company.

The smell and how well cleaned

The team did a great job! Very kind and worked extra hard to get the place clean. There was 4 years of dirt and it took a lot of time. I appreciate the hard work!

Always, Zerorez has been expeditious in accommodating my requests when our carpets have needed "emergency" cleanings, In particular, Jordan brings with him not only his expertise in cleaning, but his eagerness to please and do the job right--in addition to his absolutely wonderful kindness in all that he says and does which is not always present in this world we are living in today. This is a great attribute and is as much appreciated as the cleaning of the carpet.

Easy to talk with and quick efficient service.

Your carpet cleaners were very knowledgeable and competent. They were able to successfully answer any questions I had and we were able to arrive at the appropriate service for our carpets. The carpets were well cleaned and did not feel damp for too long. So far...very happy with the results!

Were were very happy with the carpet cleaning results and the crew - Eraclia and Arthur. They were professional and personable. There was no pressure to purchase additional product but most helpful in explaining the pros and cons. We have used ZeroRez for years and have been most satisfied this time. The guys took the extra effort to work on additional problem spots and the carpet looks wonderful!! We were unable to get our carpet cleaned every year as usual due to Covid so it was dirtier than usual but this did not deter the crew, and the carpet looks like new. It was even dry by the end of the day which made the experience even better. Thank you ZeroRez and Eraclia and Arthur!!!

Friendly service, great job, dries quickly, smells great!

Kevin did an, ‘Overly the top job’, thank you!
I am pleased with the service and will continue.

A great job done. I’m very satisfied with the service.

Service great! Very informative.

Gorgeous results! Impeccable service! Complete 110% satisfaction! Our technician Kevin had a professional work ethic, meaning I felt I could trust his opinion. He arrived on time, introduced himself and was kind and courteous. Every detail of the carpet cleaning was explained throughly, and he did not push to sell more than my original estimate. My carpet looks and smells brand new! I wish everyone could love their job the way that he loves his.

Professional service

Our technician was a great guy. The carpets came out clean but we have spots that are coming back already. I will have to call for him to come back out.

Prompt response.
Showed up on time.
Pleasant and polite.
Upscale occurred right away but agreed with what he noticed right away.
Payment was easy and confidential (via phone app) so technical did not take payment himself.
Would definitely use again and recommend to family and friends.