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Client Testimonials
Great
Your technician worked quickly and thoroughly; explained procedures clearly; and was polite. He did a really good job on our very dirty carpets.
Your entire team was friendly and efficient. I had no idea that it could look so great. I thought some big stains were there for good, but Cody got them out.
Your Technician, Sean Cody, did a great job. Thank you so very much! The carpets look like new again. Name removed
I like that the carpets aren't left sopping wet for days, I love that there is no chemicals used that other companies use. I love the way the carpets don't have any peculiar order and they dry so quickly and take out stains I never thought would be gone. And they don't reappear after the carpet dries like other cleaners do.
Great Company! Great Customer Service! My Carpet is 15 plus years old and never looked better !!
Excellent job, done professionally & extra care given to protect furnishings
Technician was friendly, helpful, knowledgeable and courteous.
They came on short notice and did a great job with our carpet cleaning. Thank you!
Clean and fast w rugs left immaculate .Kevin did a great job
Product and service is very good. Price is pretty high
Gabrielle and others are so detailed and thorough when cleaning my carpets. The service is excellent every time and my carpets stay clean for months.
The technician Tony was outstanding. He was professional, knowledgeable, communicated well, personable and went above a beyond. He took time with trouble areas and set fans to speed the drying. We had a less positive experience with zerorez last year but decided to give you one more chance this year. Tony made the difference! We were much happier with the process this year and will continue to use zerorez. Thank you Tony!
Very clean and made our carpets look new. Technician was very informative and worked well. Appreciated the plastic booties he left us so we didn't walk on the just cleaned carpets.
You are willing to return to eliminate spots
I appreciated the professionalism and knowledge of your technian, John. He answered all my questions and his suggestions of handling some dificult stains were not "pushy" or demanding that I buy. He was very open as to what may work an the posibility of what would not. One stain in particular was remoed at first, but has coome back which I was told could be a possibility. Looks like I have to do an additional treatment of that area.
All in all, Zeroz has always been a pleasant experience for me and I have used their services for years.
Very satisfied with the result except for the one spot which I knew could be a problem.
Looking forward to having Zerorez back. Love the fast drying time, no odor and the clean feel of the carpet.
Marilyn Ulbricht
For the most part, I was satisfied with the cleaning process however, the outer areas of the
circle rug in the dining room are not clean. Also, the area in front of the couch is not as
clean as the rest of the rug. Kevin, your employee, was very nice and worked hard and
explained about the solutions Zerorez uses. I was very pleased that there was no chemical smell. I would definitely use Zerorez next time.
My person that cleaned my carpet was fabulous and knowledgeable...I have used the b4...excellent work 🙃
Responsive, timely, quick, high quality service. Kevin was informative on how to maintain our carpet. Kevin was personable, professional and provided high quality service.
No fragrance
No soap residue
All natural
Friendliness
Good job
My technician Anthony was courteous & did a superb job
I like the fact that you don't use soaps etc. in cleaning the carpets
Every technician we have had through the years have been exceptional. Great service and dependable.
Staff has been very responsive.
Wonderful customer service and product. My carpet looks and feels as good as new. Will use ZEROREZ again.
Rugs look great when you are done even the high traffic areas. Older rugs look newer and able to get up most spots and stains.
Think it was very good
Technician was professional and thorough. Carpets looked like new.
Anthony was very professional & knowledgable. My carpet turned out very nice, clean & was not soaked (just a little damp). It dried very quickly! I will definitely recommend zerorez!!
The man who cleaned my carpets, his name was Gabriel, was respectful, clean cut, explained exactly what he was doing and why, and did not seem in a rush to get the job done quickly so he could leave. He took care to clean the floor and each time he left to get a different hose or something, he put on plastic covers on his shoes when he returned to continue cleaning so as not to bring in outside dirt onto my clean carpets.
I also appreciated his call prior to my appointment to let me know exactly when he would arrive.