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Client Testimonials
Excellent product and quick service.
Troy was so efficient and our carpets look great. They dried in no time and he even did a little extra at no cost. thank you
great customer service and thorough cleaning and explanation of services
timely, easy to schedule apps, frequent deals
My white carpet is spotless again!
Carpets are clean, fragrant and done correctly. The service was excellent and the serviceman was outstanding.
Overall, this is a job well done!
excellent service and very personable technician.
I liked the fact that you do not use chemical products. You are priced very high and the expense for most people can be a drawback. Tech was professional and did a great job.
Customer service was great, fast and easy to work with.
Was fast and professional.
They are safe--no chemicals. Service is efficient.
The service was great. The person this time did a very good job. Before the person did not seem to do a real good job.
I have had you do my carpets in 3 different houses over the years and have been very happy with Zerorez. I heard about you when you first advertised on Lars.
The technician, Nick, was friendly, efficient, and flexible. He noticed a mistake on the work order,mand was willing to do another service instead. He wore booties to protect our floors and rugs that weren't being cleaned, and used protective shields on room corners so our woodwork wouldn't be scratched. He spent extra time on a sticky and particularly dirty spot, and did a walk through with me afterward.
Our staicase carpet is 20 years old, and looked better than it has in years after the cleaning. It dried quickly, and is soft to walk on. The price was reasonable.
Zerorez met all my expectations. I will use them again, and recommend them to friends.
Thank you, Nick and zerorez!
Enzyme working cleaner to break down fibers & rid carpet of stains & odors.
Quick, smells good, dries soft
Excellent customer service! Chris was on top of it for us. We purchased a house and were unable to fully assess the status of the carpet when initially viewed. I scheduled Zerorez for move in day in order to expedite the moving process. The carpet was not in decent shape. Chris very politely and professionally explained all of our options and his suggestions. There were no high pressure sales pitches, no gimmicks and no BS. In today's service environment it was refreshing to work with someone who actually seemed to care and patiently explained our options and waited for us to make a decision. We elected to pay the cancellation fee and replace the carpet rather than clean is so we didn't actually use their services but based on this experience alone, they will be my first call when it's time to clean the new carpets.
Specialized water and treatment enzymes .....
Very new equipment and professional people
Professional service and walked me through what he was going to do and the costs.
Our carpets are so clean and soft. One pet stain came back but it is faint.
Thank you for being on time, using booties when you came in to clean - listened to our specific requests about moving furniture, etc. o\Our rugs were cleaned so professionally without residue.
Technicians pay special attention to problem areas and treat as needed. Carpets look & feel nice and dry quickly.
Fast and efficient and no chemical smell
1)We love the amazing customer service when we have called to make an appointment.
2)We love how clean and fresh the WHOLE house smells after ZEROREZ has been here!
3)We love the professionalism of the technicians that have come out.
We have had ZEROREZ come out three times.
All three times we have had a different technician, and each one has been wonderful: polite,
knowledgeable, and efficient!
4)What's NOT to love about ZEROREZ??
The service professionals are always prompt, courteous and very effecient. We have used your company several times and are always well satisfied. Our carpets look wonderful when they are cleansed by Zerorez.
Tech was very nice and knowledgeable. My carpets look great.
Joel is a miracle worker. Cannot believe how good my carpet looks
Once again we were not disappointed! In fact one of your honest happy guys found a diamond ring my mother in law had lost in her bedroom and brought it out to us! She was very happy!
Thanks again for a great job!
First name removed & Sigrid
everything was on time and the people are friendly . The carpet was so nice and felt good
and clean , this was the first time I had used them and I will continue to use them in the future.