Client Testimonials

I appreciate the communication. I was given a window of 12pm to 4pm. I was then notified he would be there around 215pm. When he could not make that I was called and notified there was a hold up. I continued to get notifications from office and technician so I was not left hanging. It would have been great if he made it before 430 as he was not done untill 6pm. Kinda tied up my day. Everyone was very nice though and my carpets looked great. Appreciate Holly throwing in a treatment for the inconvenience. I will use Zerorez again.

Excellent work. Joel was able to remove stains that I feared were permanent and would mean replacing the carpet. I have already recommended your company.

No soap

Suggestive selling works every time on me! He added $40 to the tab by suggesting a treatment that worked amazingly. The quality of the clean is heavenly. My house smells wonderful! The dry time was 2-3 hours with fans.

Carpet looks wonderful, and smells good.
John is a wonderful tech with good communication skills and expert advise. Please don't hesitate to ask for him.

Great customer service and very thorough.

We have used Zerorez several times in our home. Each time they do an excellent job,
smells great and everything is nice and clean! I also love that I don't ever worry about
any of the cleaning techs. Each is very trust worthy.
Very Good Company!

Fast and efficient. Employees were friendly.

My carpet looks amazing. The service technician work hard and told me of my options. I did not know that he was able to clean my wool rugs too. Everything looks great.

Troy was amazing and my house looks great. He was very nice and was a pleasure to have in my home. When I use you guys again honestly I hope Troy will be the tech that comes out.

The technician was professional, polite and did a very good job cleaning my carpets.

Great service

I like the idea of having no residue left on the carpet

Professional service at a good price. Got the job done to my satisfaction!

You are on time, you are reasonably priced, and you DON'T use soap...have used you several times.

Workers are always very courteous and hard working. They try very hard to get my carpet as clean as they can. They are efficient, taking as much time as needed but not too long. When they recommend an additional service, it's not high-pressure.

Nice & very professional you man that cleaned my rugs. Very fast.

First time using Zerorez of Portland. I would highly recommend this service to friends and family. Nick was my technician and he did a great job.

Great friendly knowledgeable service!

Thank you for asking for an opinion re: Zerorez service. I scheduled the service about two weeks ahead of the appointment. I appreciated the advance reminder. The day of the appointment I was notified that her service rep would be coming at 2:00 pm or shortly after and would call just before arrival. The service window was between 2:00 and 4:00 PM. The technician finally arrived at 3:50 PM. The service took 2 hours to perform. When I initially made the appointment I asked about pricing and noted that there was a 'special' advertised for 3 rooms for $99.00 asking if that was in effect and would apply to my charges and was told it did. We also discussed additional services and charges that might be appropriate. With that said I booked the appointment and service. I agreed to additional cleaning for pet urine spots. When the billing for services was presented verbally at the end of the appointment it exceeded the amount I should have been billed if the special of 3 rooms was, in fact, included. My total bill for the 3 rooms was $125.00, not $99.00. I paid the price the tech gave me, but feel that a refund of $26.00 may be in order. Could you provide an explanation for the difference?

The carpets look very good and only 3 of the stains I expected would be removed still remain. .

Easy to schedule, timely service, good product

I have used ZeroRez for years. Super happy with their friendly high quality service. Carpets are always done to the highest level at a reasonable price. as a very busy real estate broker I only refer the guys at ZeroRez to all my clients.
Name removed

.I like,the fact that of soapy water is not put into my carpet.

Very professional, Nick was very nice and explained everything he was doing. And the carpet looks great.

Very thorough. Tech Nic was very personable. He explained what he was doing every step of the way. Carpets look and smell better. Nic came to the house twice because a couple of the stains didn't come out the first time.

best carpet cleaning we have ever used. And very quick too.

I had several areas cleaned and am stunned at how clean Troy got them. The carpet is 25 years old and now looks almost like new. I am talking night and day. Very reasonable cost. I absolutely recommend Zerorez.

The carpet is clean and it dried very quickly.
The technician was very attentive to our concerns.
After he finished, he went over our previous concerns with us.

Technician very helpful in explaining options for difficult stains and he worked hard to do a great job.

No chemicals!
And Chris!!