Client Testimonials

Even though the appointment time was 3-5 pm and the two guys did not arrive until 5:15 pm, they were still very conscientious about doing a good job and did not rush (which was what I was worried would happen.) They answered all of my questions and I felt the outcome was excellent.

Technician Larry was very pleasant and professional. I do have to say when a customer sets up a special arrival time that you stick to it. Larry was suppose to be at my house by 8:15. He was never informed of this by his supervisor. He arrived at 9:oo. So when the customer speaks to person on the phone they need to communicate specific time with supervisor.

Professional office staff. The day of service they arrived promptly and very quickly went to work. The carpet is unbelievably clean (especially since it is not a great grade of carpet, white and 15 years old). My couch looks amazing - second only to my very clean tile and grout which looks like it did the day it was completed about 10 years ago.

I have been using Zerorez for probably 8-10 years and I believe their service has only improved. I never had a complaint about the actual cleaning but now the customer service and the new computer system which e-mails the itemized bill to you is even more efficient.

Keep up the good work!

I like the green concept. There are no strong odors. My carpets are completely clean. The last few years you have been servicing my carpets and rugs, and I am very pleased that the stains do not return. I am pretty much able to wait a year until I clean them again. Thank you very much.

There is no soap or chemical residue and the Zerorez system gets our carpets cleaner.

I have never used a carpet cleaning service before and have nothing to compare Zerorez to. I can, however, say that I am very pleased with the outcome. The workers were very friendly efficient and timely.

You were able to get the stains removed that were there for too long,other services weren't able to remove.
Mike was great to work with, he did his job and was fast.

The results were great and the workers showed up on time and were friendly.

The carpet cleaning started on time, the workers were pleasant and courteous, and they did a fantastic job! I also liked care they took with my furniture and the way they protected my wall corners from damage. The cleaning solution was fresh smelling and my carpets and upholstery were not overly wet when they finished. My home looks and smells fabulous.

Spots that I have had for years came out! Others have attempted but to no avail! I love that it dries fast and is not crunchy afterwards. No bad smells after either!

The cleaning was quick and well done.

Great customer service and carpets came out great also. Tony was our service guy he was very friendly and helpfu.

Fast , efficient & courteous.

I already wrote to you - See earlier message. I like the fact that the process is so green and that there is no residue. The results are excellent.

The products leave the carpet very clean and soft to the touch. The technicians work very diligently. They are careful to address all concerns.

Prompt and pleasant service. Carpets felt soft and looked better than new.

Good results!

The product took the stains out of out filthy carpet.

My white carpet always looks good when you leave, even better this time when the owner did the job. :>)

One time, a few years ago, after the men left, I saw my "long lost" watch on the table. Unknown to me, it had been stuck in the reclining mechanism of my LazyBoy furniture, and had fallen out when they did something (perhaps when putting the little protective pieces of clear plastic under the legs). Although it was not real gemstones, the watch looked like a diamond tennis bracelet; even jewelers had complimented me on it, and had been embarrassed to hear it was not real diamonds. This tells me they are definitely honest.

Clean & fresh 16 year old carpet looks new!

everything

The carpets are over 17 years old and were really showing their age. Each time we used a conventional carpet cleaning service they charged less but we got much less. We can now go a year or more for our commercial traffic that is unheard of. the crew is great , Monica is a pleasure to work with and Dale is a true gentelman. Thanks Zero Rez we will never use anyone else! Name removed - Hot Spring Spas of San Jose

Excellent results. Professional workers.

Clean & efficient

Two nice gentlemen worked on my carpet, they were very efficient and friendly too. They arrived on time with a phone call first and left with my carpet looking really great! I am very happy and have already told several of your good service.

green products

no residue to leave behind

May carpets look so much better and I like the "green" cleaning process! The technicians were friendly, positive and efficient.

I was really skeptical that my carpets would look good again, but Zerorez did a wonderful job. I am very pleased with how clean Zerorez got my carpets.

Excellent service, good cleaning job, and courteous techs.

carpets were cleaned better than anyone has before