Client Testimonials

Great job and carpets looks brand new!

Carson, the tech did a great job and gave me some great advice for next cleaning. Waiting for carpet to completely dry.

Excellent work and customer service!

Technician was very kind and thorough.

Darius provided excellent customer service! He was attention to detail and my carpets look amazing! I would recommend this service to my friends.

The gentleman was great. Showed up on time explained what was going to happen in the process. Up sold some products because he explained them really well.

My technician was informative, punctual, provided details regarding my current service and future service I may need in the future. Yes I will definitely use them again.

The rep that came was so amazing! He was so friendly, quick and timely. Highly recommend ZeroRez and would request the rep again!

Tech was on time and finished the job quickly. Carpet looks good.
Suggestion…..have techs wipe up excess water on adjoining floors and lay down covering to keep floors dry and clean from equipment.
Thanks so much!!

All the ducts was clean

Your technician was very respectful, professional, and knowledgeable which is very much appreciated. I also appreciate the fact that you do not use harmful products when cleaning .I am very pleased with the results and would definitely recommend your company to others.

Great job, clean

Rep did a terrific job!

Quick response and pickup.

We've been diligent to vacuuming our wall to wall over the last 10 years but haven't cleaned it until this week. The carpet is a shade or two lighter in color, and the stains are completely gone.
Our technician Steve was a gentleman, easy to be around and very thorough as he worked. Love the job he did for us.

The person who performed the service was very professional and proactively communicated everything I needed to know through the entire service. Carpets looked great minus paint spots and some very high-traffic areas.

Our technician arrived within the agreed upon window. He was very friendly and I felt comfortable with him in our home--would request him again! He was extremely helpful when discussing our cleaning options. He genuinely wanted to help us and it showed. He finished the cleaning in a reasonable time frame and we appreciated that because it was about 6:30pm on a Friday evening. Those are great positives.

I have two suggestions. After I made the appointment, I received a reminder every single day that Zerorez was coming soon. I am already a fan of Zerorez so I was looking forward to the much-needed cleaning. The day before I received a reminder call on top of all the email communication. Maybe other people need all those reminders, but I thought it was a bit much.

Second, we were caught off guard when seeing the "tip" line when paying. While our technician did a great job, we expect Zerorez to pay their people adequately so we are not asked to tip. After all, we just paid over $350 for just about an hour of work to clean the carpets. I would prefer the tip amount be included in the service fee so we are not making this call while paying in front of the technician.

The cleaners were courteous and considerate. They did an amazing job and our carpets look great!

Nice employees

the customer service was excellent

Steve was very thorough.
The exhaust from the truck however, killed part of our shrub:(

Excellent

Exceptional service and professional technicians

Very professional service providers.

It doesn’t bother my allergies.

I finally made the plunge after hearing all the radio ads. My service tech arrived EXACTLY on time! He finished in a timely manner, and the carpet dried quickly and had no after-smell. Would definitely use Zerorez again!

Great technician, very courtesy and work well done.

Efficiency of product and the result after cleaning

Good customer service, good communication.
Technician was very thorough and explained everything and what our options were. They take pictures of the before and after the cleaning was done of our ducts.

Great job!

Came on time and carpet looked great!