Blake and Jillian Moak
30510 Lakeland Boulevard
Willowick
OH 44095
United States
  • Phone: (254) 389-2300

Customer Testimonials

Report a concern   November 30, 2012 — Rated 10 out of 10 by T.H. Blake and Jillian Moak
What do you like about our residential cleaning services?

I liked the way our family room carpet came out - clean and ready for company! There was a clean fresh scent afterwards unlike some companies that reuse the same water from other customers! The kitchen tile floor also looked a whole lot brighter after the grout was cleaned and dried! Very satisfied with the results and your service people were polite and professional! Thank you for a wonderful job!

Report a concern   November 22, 2012 — Rated 9 out of 10 by K.M. Blake and Jillian Moak
What do you like about our residential cleaning services?

Prompt, friendly service.

Report a concern   November 20, 2012 — Rated 10 out of 10 by J.L. Blake and Jillian Moak
What do you like about our residential cleaning services?

I really applreciated the prompt and friendly service. And of course my clean carpets!

Report a concern   November 13, 2012 — Rated 10 out of 10 by Cara Bankey Blake and Jillian Moak
What do you like about our residential cleaning services?

The staff is very friendly!

Report a concern   November 12, 2012 — Rated 10 out of 10 by A.M. Blake and Jillian Moak
What do you like about our residential cleaning services?

You did the job great and took all the mess with you. Also the gentleman was very friendly and respectful.

Report a concern   November 1, 2012 — Rated 9 out of 10 by S.S. Blake and Jillian Moak
What do you like about our residential cleaning services?

We were really happy with the repeat job Larry did on our carpet. He was more informed about his job and explained things to us that the other fellow did not. We would recommend your service and have them ask for Larry.

Report a concern   October 31, 2012 — Rated 9 out of 10 by J.E. Blake and Jillian Moak
What do you like about our residential cleaning services?

Customer Service handles complaints well.

Report a concern   October 30, 2012 — Rated 10 out of 10 by L.L. Blake and Jillian Moak
What do you like about our residential cleaning services?

Your workers were very good and answered any questions I had.
They done the work in a timely fashion. I was very pleased
with what we had done, it was ready to paint as they said.
Thank you again.

Report a concern   October 26, 2012 — Rated 10 out of 10 by J.R. Blake and Jillian Moak
What do you like about our residential cleaning services?

Excellent customer service!

Report a concern   October 24, 2012 — Rated 10 out of 10 by V.M. Blake and Jillian Moak
What do you like about our residential cleaning services?

Prompt and courteous. Unfortunately every spot I think I ever had in my carpet wicked up and made a mess. I don't believe that this is the fault of ServiceMaster however. That was the first steam ever used on my carpet and I don't think it was compatible with the chemicals that were used on the carpet previously. I will still recommend ServiceMaster to others.

Report a concern   October 23, 2012 — Rated 10 out of 10 by Misty Williams Blake and Jillian Moak
What do you like about our residential cleaning services?

great customer service, timely, nice

Report a concern   October 14, 2012 — Rated 10 out of 10 by R.D. Blake and Jillian Moak
What do you like about our residential cleaning services?

Their promptness, replying to our change in cleaning instructions, accomodating our payment without us being on the cleaning location. Alos, we are very happy with the cleaning outcome. thank You!

Report a concern   October 12, 2012 — Rated 10 out of 10 by D.T. Blake and Jillian Moak
What do you like about our residential cleaning services?

Very professional and courteous cleaning crew

Report a concern   March 26, 2012 — Rated 10 out of 10 by P.M. Blake and Jillian Moak
What do you like about our residential cleaning services?

Very personable and knowledgable.

Report a concern   March 26, 2012 — Rated 9 out of 10 by C.G. Blake and Jillian Moak
What do you like about our residential cleaning services?

They were on time and very professional and my carpets look great

Report a concern   March 25, 2012 — Rated 10 out of 10 by C.S. Blake and Jillian Moak
What do you like about our residential cleaning services?

Your employee that came to my house was very nice and professional and did a good job. It also did not take to long. Also I tried setting my appt. up on line but had some questions and the scheduler was also nice and helpful and got me the best deal.

Report a concern   March 21, 2012 — Rated 10 out of 10 by J.J.W. Blake and Jillian Moak
What do you like about our residential cleaning services?

Very thorough, worked very hard with problem areas. Carpets look great!

Report a concern   March 20, 2012 — Rated 10 out of 10 by D.B. Blake and Jillian Moak
What do you like about our residential cleaning services?

My carpet was not soaked and was dry in about 3 hours!

Report a concern   March 20, 2012 — Rated 10 out of 10 by K.J. Blake and Jillian Moak
What do you like about our residential cleaning services?

The professional service from staff that was in my home was outstanding. I originally learned of your company thru a coupon in the val-pak and have since used ServiceMaster again within three months.

Report a concern   March 20, 2012 — Rated 10 out of 10 by J.J. Blake and Jillian Moak
What do you like about our residential cleaning services?

I especially liked the efficient service that I received from the technician and was very appreciative of his knowledge in being able to answer all of my questions on the spot. He also gave me some pointers on keeping my carpet clean without damaging it. I am very pleased with ServiceMaster by Park-Ellis and I highly recommend them. Name removed

Report a concern   March 20, 2012 — Rated 10 out of 10 by P.M. Blake and Jillian Moak
What do you like about our residential cleaning services?

got gum out of our carpet, technician was friendly to our 3 dogs

Report a concern   March 9, 2012 — Rated 10 out of 10 by A.E. Blake and Jillian Moak
What do you like about our residential cleaning services?

They were on time, courteous and very polite. They were fast and efficiant and cant wait to book them again for my next carpet cleaning!

Report a concern   February 29, 2012 — Rated 10 out of 10 by J.A. Blake and Jillian Moak
What do you like about our residential cleaning services?

The service was wonderful and I will definitely use ServiceMaster in the future!

Report a concern   February 29, 2012 — Rated 10 out of 10 by L.K. Blake and Jillian Moak
What do you like about our residential cleaning services?

easy online scheduling process,on time arrival of workers, friendly professional personnel. Most importantly, the tile grout looks great.

Report a concern   February 27, 2012 — Rated 10 out of 10 by C.B.F. Blake and Jillian Moak
What do you like about our residential cleaning services?

very good service...but carpet took several days to dry

Response from Blake and Jillian Moak:

Thanks for the update! The carpets should normally take roughly 8-10 hours to dry but we do allow up to 24 hours. In the future if it seems to take any longer please let us know and we'll be happy to come back out and see what we can do to help speed up the dying process. There may have been a kink or something in the vacuum line. Thanks again for taking the time to rate our service! Be sure to "Like" our page while you're here.

Report a concern   February 26, 2012 — Rated 10 out of 10 by S.P. Blake and Jillian Moak
What do you like about our residential cleaning services?

They came in and accessed area first, asked questions about any stains they should be aware of and about the material of the couch. Then let me know exactly what they were doing. They were polite and professional.

Report a concern   February 26, 2012 — Rated 10 out of 10 by S.F. Blake and Jillian Moak
What do you like about our residential cleaning services?

the workers. very nice and very professional

Response from Blake and Jillian Moak:

Thank you for your kind words! We will be sure to recognize the crew that performed your service. We look forward to working with you again soon!

Report a concern   November 28, 2011 — Rated 10 out of 10 by V.H. Blake and Jillian Moak
What do you like about our residential cleaning services?

The team did a very thorough job.

Report a concern   October 4, 2011 — Rated 9 out of 10 by F.T.P. Blake and Jillian Moak
What do you like about our residential cleaning services?

prompt, fast, friendly, professional

Report a concern   October 3, 2011 — Rated 10 out of 10 by M.S. Blake and Jillian Moak
What do you like about our residential cleaning services?

The work was done in one day. The crew was pleasant.


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