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We apologize for any offense these comments may have caused and greatly appreciate you taking the time to bring them to our attention. Thank you.

Please provide us with the following details:

"

When you first started you all did a good job but before I stopped services I noticed the attention to detail declined. I had to call the office a couple of times because of things not done well. When I started cleaning myself, I noticed that you all had not been cleaning the shower as well as you could.

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