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The overall finished product of my carpets was top-notch. There were some spots he could not get out, but he did tell me how I could. There was one spot that I was not expecting to be cleaned, but it looks brand new, like the rest of the carpets. I am eager to see if the commercials prove true that there will be no worse conditions than prior, like another company I once used.
The technician I had was completely professional and was much earlier than I expected, a great compliment, given that it was Saturday. He also gave me a tremendous quote on having my house pressure-washed, which I did not even know they did.
I will use Zerorez again (on the pressure-washing next week) and the carpets again in the future.
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