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Carpet was cleaned very well. Had an issue with what Mike found out from checking with quite a few people that an ionizer had evenly faded the entire carpet except where things were placed for a long time. Was impressed he followed this through and got an answer for us.
We left the house about 20 min. after he had gone only to find him in the drive with a disabled van, a call in for service/tow and gas pouring out on the drive to the grass each time he tried to start it. My husband got under the van in the dark, diagnosed the problem and was able to repair a connection that had come apart. He made the repair and Mike was on his way without having to have the van towed to a repair shop where it would have been out of service for at least the next day. Would have been appreciated if Zerorez had recognized that value and given us a discount on our carpet cleaning.
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