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I recently had my badly stained wool and nylon carpets cleaned by Chem-Dry. Disappointed with the results, I had it cleaned again 7 days later by Zerorez. The Zerorez technician came equipped with the following four items; 1) well-designed process equipment, 2) an impressive array of spot removing formulations, 3) the expertise required to use the previous items, and 4) the desire to deliver the very best possible outcome. The results far exceeded my expectations, and erased 18 years of stains generated by my teen artist daughter. I am an R&D chemist/engineer, and very picky consumer. Zerorez and technician Robert McCurdy get an A+ rating, as well as my future business and enthusiastic referrals. The Chem-Dry technician arrived equipped with item 4 above, but not items 1-3. The Chem-Dry equipment and process did not match that described and depicted on their web site. Thank you very much Zerorez, for a job well done!
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