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Hala was absolutely AMAZING! From the moment I walked in, she was warm, welcoming, and immediately tuned into what I needed. She didn’t try to oversell me—she truly listened and understood that I just wanted to enjoy my ride without the discomfort I’d been experiencing from saddle pain.
Not only did she help me find a bib that fit perfectly, but it turns out it was on a mannequin! That didn’t stop her—she happily dismantled the display and insisted I try them on, even though I was already sweaty from a bike ride up from South Philly.
On top of that, Hala went above and beyond by helping me locate a bike route I’d been having trouble finding, which gave me the perfect excuse to test out the new bib before heading home.
I honestly wish I had more cycling needs at the moment, because I would absolutely make the ride back just to work with her again. When the time comes, I know exactly where—and who—I’ll be visiting.
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