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Technician called before his on time arrival. That is always appreciated so the customer won't be in the middle of something when the doorbell rings !
He was dressed neatly and his shirt had company name on it. Service vehicle also was identified as Exodus.
I was given a complete explanation of his findings and plan to address my situation with the birds. He also gave me time to ask questions and made sure I understood his answers before he left.
Very pleasant experience overall. I would not hesitate to call on Exodus in the future.

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