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knowledgeable, helpful, friendly, and aren't really pushy with their services- they will give you something reasonable that works with you and aren't trying to upsell their repairs. I've bought two bikes here over the years, and have referred many others as well! The only time i went to a different bike shop, they really tried to up-charge me and sell things I didn't really need, and I like that they didn't do that to me here!

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