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Your concern about the following comments: " We’ve been loyal patrons of EVO for several years and have seen many changes in staff and management over time. Friday, we experienced the most professional and diligent team yet. When we realized the handicap-accessible seat we reserved was missing, the team lead handled the situation with exceptional care. He promptly and seamlessly exchanged our tickets for the next showing, ensuring we were taken care of without delay. Thanks to the team’s quick response and excellent customer service, we were able to relax and enjoy our movie. Thank you, EVO, for continuing to raise the bar. Your service today was outstanding! "