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While driving through the area, we developed a problem with our slide. We bought our Class C new from a CampingWorld, so called them for help on 7/9. They said, “we can help you in mid-Aug.” Called General RV, Cassie said “bring it in in the AM when you get to town and we’ll see what we can do.” Went in. Waited an hour until there was an opening with a service advisor, Lori Greene. They discovered it was a bad switch. You had the part and after lunch, we were fixed and on our way. Lori was also great and told us she’d provide us with an update at a certain time & she did. Kudos to your staff! You have a new customer when we return home to FL.
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