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They are the best. My macerator stopped working during my journey. They brought me in right away. They spent a lot of time calling Roadtrek for the information they needed to resolve the problem. I had brought it to a different GRV to correct the problem before I left on my journey but apparently they did a poor job. Because of this, West Chester GRV were able to bill the Florida GRV since GRV has their 90 day guarantee.
The West Chester GRV were all very accommodating and allowed me to sleep over in my van with hook ups since I had a long ride home and a storm was moving in.
I highly recommend West Chester PA. I wish their RV technicians and office workers worked in Florida.
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