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"

Hi, I was a new customer and thought the MVP experiencewas included. While I did receive a haircut and beard trim, the rest of what was included like the hot towel and massage was skipped. I didn’t speak up during the appointment because I didn’t want to risk my beard getting messed up, but I did want to share my experience. I was really looking forward to the full MVP treatment, so it was a bit of a letdown. Just wanted to bring it to your attention for future visits.

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