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They have high-quality products and staff! I went there just to have a brake adjusted (no appointment necessary). My bike was purchased less than a year ago. They let me know the bike could have a once over for free. While I was waiting for the maintenance, two other floor people helped me to find the proper basket and basket mount bracket for my bike model. I also mentioned that the right handle grip slipped sometimes. They helped me to find ergonomic style grips - which I love! They installed all the items for me. I was given a military discount and thanked for my service.

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