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Equipment is reliable if not just call for free repair. I don't have to keep track of salt and run up to buy and haul into house and fill myself. Just got too old for that and this service is perfect for us. That is why when next door, daughter's equipment failed and bought and serviced their own till I told them to call Culligan and use their service much cheaper and hassle free--so they did. We've been their customer for many many years now.

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