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The knowledge of the people that work there.The time they spend with you to make sure you are getting the right bike for you and not just trying to sell you a bike. Explaining why one bike would be a better option for you than another by explaining what they do and how to pick a bike that you feel comfortable and confident on. Because as Andy said if you are not comfortable and confident you won’t ride it.

Kudos to Andy for all his help and Johnfor the pleasant conversation during checkout.

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