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You didn't have the work out equipment that I need first. Then you charged me a late fee and I know I gave you the right information. The manager was just completely dismissive and disrespectful. And wouldn't refund me the late charge for something he thought himself my be an accident. If my costumer service ant your priority because it NYC. I'll take my business some where else even if I have to pay more. I ant paying to be disrespected....

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