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Torn between buying a “throw away” bike online because I thought I would never be able to afford a bike from a bike shop, I called and spoke with Charles; I asked questions and he took the time and answered them for me. I went to the shop and tried a couple different models of bikes and found that the Electra Townie Go! was the best fit for me. I am older and have back issues but still want to exercise. Thrilled with my choice, he set my bike up for me and tightened some bolts on my bike rack to safely transport my new bike home. Charles went above and beyond to help me. I was very excited to see I could actually afford a better bike for my money. I love this bike and have gone out each day so far for a ride. Thank you Charles and all who work at Cycology Bicycles, I love this bike and happy that I will have it for many miles to come.
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