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SUPPORT & KEEP IT LOCAL ❤️ What I liked about Phat Tire?! PERSONALIZATION. I came into the shop looking for a new bike, I had a few expectations but not a lot of background knowledge or information to lend to landing the right ride on my own, and I was fortunately immediately presented with my dream bike from the knowledgeable Ezra. He listened to what I was riding, my story, circumstances, and skill level, and made a quick fit to the best bike for me right now. I felt confident and super grateful right away, not to mention over the top excited for my new ride! EFFICIENCY. From the time of my initial inquiry to walking away with the outfitted bike, I felt like I was in good hands and everything was streamlined. Transactions were straightforward and quick. Everything promised was followed through on. COMMUNICATION. Upfront cost quotes, no BS timelines and information on bike/components, various notification streams on service (email, text), and clarity with first communication requiring no additional questions from me. This type of personalization, efficiency, and communication instills confidence and has me coming back to Phat Tire for all my bike purchasing, maintaining, and beautifying/specializing needs. Thank you guys!!
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