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We signed up for the room special if I remember correctly was $199 for 3 rooms. We had anticipated paying extra for large rooms. Added on hallway price. Our invoice ended up being around $400. A lot more than I had anticipated. We had several stains on the carpet that the tech said he pre-treated. All of them popped back out the next day once the carpet was dry. Had tech come back out to treat again and was still not able to get them up. He offered a additional service for stains that would cost $75 for each 3x3 area so that would have costed me an additional $500 for something I feel the initial cleaning with pre-treatment should have covered. Why offer an additional treatment that costs more $ when the regular cleaning should take care of stains. I ended up doing a Home remedy with Water, Hydrogine Peroxide and Amonia. ALL of my stains came out and it's been almost a month and NONE of them have returned. If I would have known about this before I would have never called for carpet cleaning. We were putting our house on the market so I felt the carpets needed cleaned. Overall because none of the stains were removed by you and ALL were removed by me with a Home Remedy, I was very disappointed with your service.
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