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From our trial, my daughter had Shelby as her coach and left in tears. She waited until we were changing to breakdown. I saw Shelby be rude and annoyed while we were waiting for my daughter’s lesson. She then proceeded with my daughter’s lesson with another child. Shelby yelled and was extremely cruel. My daughter is eager to learn, loves to swim and happy almost always. She left her trial saying she did not want to come back. The manager listened to our concerns and switched instructors and my daughter is so happy again. No one should work with children that dislikes them as much as Shelby. Especially when both of her students were sweet, gently and eager to learn.
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