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I approached Big Bear Bikes following a referral from my best mate and they didn't disappoint. They quickly sourced the specific Trek eMTB model I was searching for. We agreed the price and a date for pick up. On arrival at the shop I was greeted by Oliver who gave me a comprehensive run down on the features and operation of the bike. After a quick trial and a few tweaks I was on my way. Look forward to returning for my 6 week free follow up service to make any further adjustments.

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