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We apologize for any offense these comments may have caused and greatly appreciate you taking the time to bring them to our attention. Thank you.

Please provide us with the following details:

"

The individual at the front desk at the Fort Myer location was unusually helpful in dealing with a situation resulting from a blow out on one of my tires. John was his first name (I don't have his last one) and he went out of his way to work out a solution that met my needs/

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