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The staff has been wonderful welcoming us. The two guys that teach my son seem really great with kids and my son loves them. I did have an an incident where I was told the price for private swim lessons. I questioned if the price was correct (it seemed low to me) and the manager responded that the price was correct and "even if it wasn't, this is your price now since I told you that". I then received a call from someone different a few days later that said they would not honor the price I was told. That was a bit frustrating to me.

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