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The friendly, competent attentiveness of the staff from the front desk to the hairdresser is so welcoming. Lauren, my hairdresser, is very knowledgeable of curly hair like mine and her explanations of why my hair does what it does and how to counterbalance its tendencies to get wild and poufy translated into practical actions that both she and I could take to define my hairstyle in a more manageable and attractive way. Thank you, Balance Salon, for continuing to provide a very satisfying experience in hair care! Jan D.

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