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I stopped by the Kerrisdale location to pick up an online order. The staff member was friendly and the the process for picking up my order was quick. I also asked for some help removing the old part from my frame since I didn't have the appropriate tool. It was about 45 minutes prior to closing so I was very prepared to either leave my bike or come back another time, but the mechanic was able to complete the job right away. Thanks!

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