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I have not been disappointed with any of the message sessions that I've had, my BIGGEST complaint is the lack of therapists and available times to schedule. There was a lot more therapists to chose from when I started at LaVida and now you're down to 4 with Kailyn (sorry if mispelled) eventually going on maternity leave early next year. Seems like nobody is replacing the people that left and all their already scheduled clients have to be put onto the remaining staff therapist. The lack of weekend schedule options and limited availability is the reason I have 7-8 prepaid sessions accumulated at this point. I was told when I asked on my last session just 12/7/24, that I can't even use any prepaid sessions at any other location but Shadeside, if that would even be an option. It's just very frustrating.
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