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I walked in and told the lady behind the counter that I would like to buy a cycling jacket. She put down what she was doing and took me straight to the jackets, told me everything about them, answered all my questions and gave me some good ideas of other ways to stay warm and dry while cycling. I ended up buying overtrousers, a skull cap and a neck tube as well and I have been delighted with every single purchase since then. Absolutely amazing customer service, I've already recommended it to friends and neighbours this week.

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