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The staff is amazing, attentive and tailors the workouts to our needs. But that's not the only essential in a private gym environment; the equipment needs to be clean & free of rust. The gym space needs to be clean (floor, walls, bathrooms, etc.). That's not always the case here and it's why they get a 5 out of 10. Otherwise, it'd be a 10 all day if they would just clean up the gym.

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