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The carpet looks great. No issues. Although the tech used the wall corner guards I have marks on the walls from the water extraction tube that I will have to touch up paint.
My biggest disappointment is that I spent considerable time on the phone with the scheduler providing detailed room by room and area dimensions including closet sizes where appropriate and obtained an estimate based on that information only to have the tech tell me it’s his discretion after seeing the job to make adjustments. I even showed him my room/area measurements that I provided to the scheduler. He hemmed and hawed with me and in the end he didn’t change much, but I felt that interaction was unnecessary and spoiled the service atmosphere. I am a detailed oriented person and don’t like surprises so I was unhappy about the conversation I had with the tech. I used what I believe was another zerorez vendor last year and did not have any issues like this. Thank you
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