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I contacted Anna McMaster after a referral from a memory care representative in Southwest Austin. She was patient and listened to my concerns. Anna followed up with me in a timely manner and provided me a list of facility facilities in the area nearby me. She contacted these facilities prior to my interaction with them and provided me a contact person to speak with. She checked in with me during the entire process to place my mother and father into an assisted living facility. I am appreciative of her efforts and would not hesitate to recommend her to others.
I liked working with CarePatrol over a Place For Mom. CarePatrol did not share my personal information (including my phone number) with numerous assisted living providers who called me at all hours of the day. I liked the overall approach CarePatrol toward customer assistance and the referrals to other service providers based on my needs.
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