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Prompt service. Excellent first visit to access our requirements. Service technician was to arrive late in the day but thankfully arrived shortly after noon hour. This was excellent as it took the afternoon to perform the installation. A shelf was to be affixed to a concrete wall which was noted in the preinstallation Sales Agreement. Tech was not equipped to drill the holes in the hardened concrete foundation. I supplied the concrete platform to hold the tank and filtration unit. The service tech was very obliging, cooperative and answered our questions.

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