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We apologize for any offense these comments may have caused and greatly appreciate you taking the time to bring them to our attention. Thank you.

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"

I had an issue with a recent service appointment; the cabin air compartment panel door was removed as part of the service but was not replaced after service. After bringing this to the attention of the service advisor, Jim, he quickly went into action to get the door replaced the same day I spoke with him. I am pleased with Jim’s prompt response to resolve the matter. Thank you Jim!

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