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My initial phone conversation with Bill was informative. There was no pressure.
The technician that came to do the inspection was very professional and knowledgeable. He provided valuable information and gave an overview of what he found. He looked into my areas of concern. He provided information as to what would happen going forward; when to expect a report and what steps needed to be done to maximize the Greener Homes funding.
Our home had issues with limited access to windows from the interior resulting him having to get measurements from outside. I apologized and he was very considerate and kind in his responses.
He gave general tips and advice on renovations and fixes that we need to complete to have the best result for an Eco-friendly home.
He explained what he was doing and why throughout the inspection. None of my questions were considered too small or too inconsequential to be answered.
The fees were slightly higher than some of the competitors but as the saying goes; you get what you pay for and I feel my inspection was well worth what I paid for.
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