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The technician discovered that my discharge PVC pipes were buried in the ground. So every time the unit tried to regen it could not discharge the water properly. The technician that installed the unit should have noticed this because he did a regen test on the unit. Because the unit was not able to discharge the water properly. I will now have to dump all of the salt crystals that were in there. Because it formed a bridge, I will start completely over with new crystals.
It would be nice if the installing technicians would thoroughly check everything out.

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