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I have only one complaint! Your installers are not certified for Heat Tape installation. In Utah when it snows and the temperature is 32 F. or below, the snow builds up on the gutter covers. This causes "Ice-Over" of the covers due to the small drain holes. The ice may stay if the temperature stays below freezing. The melt water from the roof snow runs down on a porch or steps and refreezes. The customer could purchase the amount of Heat Tape (cable) as needed on their own. You could charge for the installation.
The installation was excellent, the gutter covers work well in wet weather. "Gray" was easy to work with. He had to return to complete caulking because the weather was wet for a time.
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