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I have never had a bad experience at the Rosedale, MD location. The staff can clearly explain what the issues are without descending into automotive jargon. They will bring an additional issue that I hadn't named to my attention, and unless it's something major that would prevent them from releasing my vehicle to me, I'm given a rundown of the costs and it's my call whether to have the work done then, or sometime later rather than making repairs and presenting me with a surprise bill. The work is always completed in a timely manner, which is much appreciated.

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