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Your concern about the following comments: " We are extremely pleased to have had Diana helping Angelica's family through this very difficult process. Don't know how we would have been able to get through everything without her help. She always responded quickly to our emails/calls, was very knowledgeable about Assisted Living Communities and made suggestions to help us. We are grateful that Care Patrol and Diana were referred to us and would give them a higher rating than 10 if we could. It is comforting to know that Care Patrol and Diana will continue to help us if and when we need them in the future. Thank you very much. Family of Angelica Speers - Rochester. "