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The manager for Santa Cruz, Sondra, is always very courteous and professional. I have been using Merry Maids service, with Sondra as manager, for the last 5-6 years. She has always accomodated my ocassional requests for schedule changes, and I appreciate it. Since I work full time, I appreciate this level of customer service. Susanna and Noeme usually provide the cleaning service, and they do excellent work. Susanna goes the extra mile to make our home sparkle. The team deserves the ten rating!

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