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I like the fact that you call to confirm the appointment a couple of days before and on the day of the appointment you call to remind the customer of the time you would be out to their place. Also 30 minutes prior to the time of arrival, you call to advise that you are on your way. I like your follow through approach and great customer service. Everything was done in a timely manner and the invoice emailed within minutes of the job being completed. Thank you very much for a job well done..

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